ANNUAL REPORT AND FINANCIAL STATEMENTS 2009

Shareholder information

Return of value

Following the sale of United Utilities Electricity Limited and a review of capital structure, the company returned value to shareholders through B shares redeemable in August 2008 and April 2009.

The following information is provided without responsibility or warranty for its accuracy or completeness for information only for the purposes of calculating UK capital gains tax (CGT) on United Utilities Group PLC ordinary shares and B shares. The closing United Utilities Group PLC ordinary share price for CGT purposes on 28 July 2008 was 699.25 pence. Additional CGT information can be found at unitedutilities.com/Capitalgainstax 

Any shareholders or prospective shareholders who are in any doubt as to their tax position regarding the acquisition, ownership and/or disposal of United Utilities Group PLC ordinary shares and B shares should consult their tax advisers.

Key dates

During the next year we plan to:

  • pay the 2009 final dividend on 3 August 2009;
  • announce the half year results on 25 November 2009 (provisional);
  • pay the 2009 interim dividend in February 2010;
  • announce the final results for the 2009/10 financial year in May or June 2010;
  • publish the Annual Report and Financial Statements and the Corporate Responsibility report in June 2010; and
  • hold the AGM in July 2010.

Keeping you in the picture

You can find information about United Utilities quickly and easily on the group’s website at unitedutilities.com Here the Annual Report and Financial Statements, Corporate Responsibility report, other reports, company announcements, the half-year and final announcements and associated presentations are published.

To obtain a paper copy of the Annual Report and Financial Statements 2009, write to the company secretary at the group’s registered office. If you wish to change how you receive shareholder documents, please write to the registrar, Equiniti, at the address given below, stating your name, shareholding and shareholder reference number. Or, if you want to receive future notifications by email rather than post, you can arrange this at shareview.co.uk

Registrar

The registrar, Equiniti, can be contacted on 0871 384 2041 or textphone for those with hearing difficulties: 0871 384 2255. Their address is: Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Overseas shareholders may contact them on: +44 (0) 121 415 7048.

Equiniti offers a low cost share dealing service by telephone: 0845 603 7037 and online: shareview.co.uk/dealing Equiniti also offers a single company ISA (a Maxi or Mini shares-only individual savings account), for United Utilities’ shares. For more information, call the number above.

American Depositary Receipts (ADRs)

United Utilities’ shares are traded in the USA in the form of American Depositary Receipts (ADRs), and trade under the symbol UUGRY on the OTC market. Each ADR represents two shares. JPMorgan Chase & Co. is the depositary and its address for enquiries is JPMorgan Chase & Co. P.O. Box 64504, St. Paul, MN 55164-0504. adr.com/ShareholderServices/ShareholderServices.aspx Telephone: 800 990-1135 or outside the US, +1 651 453 2128, or by email: jpmorgan.adr@wellsfargo.com

Donating shares to ShareGift

ShareGift is a charity that accepts donations of small numbers of shares which are uneconomic to sell on their own. Shares donated to ShareGift are aggregated and sold with the proceeds passed on to a wide range of UK charities. For further details go to ShareGift.org or write to ShareGift at 17 Carlton House Terrace, London SW1Y 5AH. Telephone: 0207 930 3737.

Warning to shareholders

Please be very wary of any unsolicited contact about your investments or offers of free company reports. It may be from an overseas ‘broker’ who could sell you worthless or high risk shares. If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme. Further information and a list of unauthorised firms that have targeted UK investors is available from the Financial Services Authority at moneymadeclear.fsa.gov.uk

Avoiding unsolicited mail

United Utilities is legally obliged to make its register of members available for inspection in some circumstances. This may lead to you receiving unsolicited mail. If you have a UK registered address and want to limit the amount of personally addressed unsolicited mail you receive, please write to the Mailing Preference Service, Freepost 29, LON20771, London W1E 0ZT, or register by telephoning 0845 703 4599 or online at mpsonline.org.uk